Scale — FAQ

Install

Common questions

Scale brings together 10 years of design system experience in a simple, pragmatic way.

Yes. Scale uses semantic tokens so light/dark switching is automatic.

Pay once and receive all future updates for free.

FAQ pages, help sections, and common questions about a product or feature.

Write question-style accordion headings in the user’s words (“Is dark mode included?”).
Order questions by how often they’re asked — most common first.
Keep answers short and self-contained; link out for depth.

Don’t bury essential information (pricing, requirements) in an FAQ — put it on the page proper.
Don’t open several items by default; at most one, to show the pattern.
Don’t let the list sprawl — past a dozen questions, group or split the page.

Headings: the section imposes no heading level — slot the h2/h3 that fits the page outline into heading.
Accordions: keyboard and screen-reader behaviour comes from the slotted Accordion items — see that page for the toggle semantics.
Structure: the section itself is presentational; reading and tab order follow the slotted question order.